LOGO EMBROIDERY

YES, we make every single pair right here in South Africa! Local really is LEKKER!

YES all of the fabric we use is breathable – we know how busy healthcare professionals get and we know that you need to keep cool under pressure.

Our system automatically sends order confirmation, once your order is placed. If you are using a Gmail or Hotmail account, your order confirmation might land up in your spam or promotions folders. 

Our standard production lead time is approximately 15 to 20 working days for regular orders. For orders with embroidery, this lead time is expected to be a few days longer.  For larger order quantities, our production lead time is expected to be 20 to 25 working days. However, this is dependent on order size, so please contact us at hello@greensmedi.co.za for a specific lead time for bulk orders.

Yes, once your order has been sent off you will receive a tracking number via email or sms and you can track your order on www.fastway.co.za

Due to the nature of our business we unfortunately cannot accept returns for the following reasons:
- Each set of scrubs is made to order and most scrubs are embroidered with a custom name that cannot be removed. We are more than happy to assist with sizing however it is the customers responsibility to make sure they've ordered the correct sizing- For safety reasons we aren't able to resell scrubs that have already been sent out and returned. Please refer to our returns policy for further information

Our production lead time is approximately 15 to 20 working days. For orders with embroidery, this lead time is expected to be a few days longer.  If you have a query, please email us with your order number and we will update you on progress of your order.  If there are delays, we will advise. Orders will be added to production once payment has been received. South African National Standard door-to-door deliveries are
R100. Shipping takes 1-4 days for major centres.

GREENS MEDI SUPPLIES will not be held liable for any damages or losses incurred due to the incorrect delivery address or incorrect or absence of recipient. Once an order is sent with the courier, it is the customer's responsibility to follow up on the tracking number.

Due to the nature of our business, we unfortunately cannot accept returns for the following reasons:

- Each set of scrubs is made to order and most scrubs are embroidered with a custom name that cannot be removed. We are more than happy to assist with sizing however it is the customers responsibility to make sure they've ordered the correct sizing.

- For safety reasons we aren't able to resell scrubs that have already been sent out and returned.

Please note that we have a no cancellation policy for orders placed.

GREENS MEDI SUPPLIES must be informed within 3 business days of delivery if a garment is damaged or incorrect for a possible exchange. Garments must be checked once received and GREENS MEDI SUPPLIES must be notified of any errors prior to use. Otherwise, the client will be liable for shipping fees.

Please email hello@greensmedi.co.za should you require assistance with the above.