FAQ
ARE YOUR SCRUBS MADE IN SOUTH AFRICA?
YES, we make every single pair right here in South Africa! Local really is LEKKER!
WHAT FABRIC DO YOU USE AND IS IT BREATHABLE?
YES all of the fabric we use is breathable – we know how busy healthcare professionals get and we know that you need to keep cool under pressure.
HELP, I HAVEN'T RECEIVED AN ORDER CONFIRMATION EMAIL?
Our system automatically sends order confirmation, once your order is placed. If you are using a Gmail or Hotmail account, your order confirmation might land up in your spam or promotions folders.
HOW LONG DO ORDERS TAKE TO BE MADE UP?
Our standard production lead time is approximately 15 to 20 working days for regular orders. For orders with embroidery, this lead time is expected to be a few days longer. For larger order quantities, our production lead time is expected to be 20 to 25 working days. However, this is dependent on order size, so please contact us at hello@greensmedi.co.za for a specific lead time for bulk orders.
CAN I TRACK MY ORDER?
Yes, once your order has been sent off you will receive a tracking number via email or sms and you can track your order on www.fastway.co.za
CAN I RETURN MY ORDER?
Due to the nature of our business we unfortunately cannot accept returns for the following reasons:
- Each set of scrubs is made to order and most scrubs are embroidered with a custom name that cannot be removed. We are more than happy to assist with sizing however it is the customers responsibility to make sure they've ordered the correct sizing- For safety reasons we aren't able to resell scrubs that have already been sent out and returned. Please refer to our returns policy for further information